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Lead Business Analyst for eOperations

(Project Processing and Portfolio Management Solution)


The purpose of this document is to define a statement of work requirements for a Lead Business Analyst (BA) to support the eOperations (Project Processing and Portfolio Management Solution). The Lead BA will play a lead role in reviewing and developing business processes, eliciting functional requirements, and conducting quality assurance tasks in the context of the implementation of the solution.


The Lead BA will work with the end-users on the enhancement requests concerning the eOperations solutions, as well as provide guidance among Senior Business Analysts within the team to achieve the defined goal.

Specifically, the business analyst will:

Conduct requirements elicitation workshop and present findings to stakeholders.
Define business processes in consultation with business users.
Design and present potential solutions to stakeholders.
Develop necessary requirements document for the project.
Develop prototype based on agreed requirements.
Prepare test cases, test scenarios, and test scripts.
Coordinate with testing team and assist users with User Acceptance Testing.
Monitor and manage bug fixes/issues and their resolution.
Engage with vendor(s) for requirements elaboration, solution design and review, quality assurance, and issue resolution, as necessary.
The Lead BA will work with its counterparts, from the business, vendor, and technical side of new systems, including integration when needed.


The Lead BA reports to the designated International Staff and Team Lead assigned to managing the solution.


The Lead BA to have the following qualifications, skills, and experience:

Bachelor’s Degree in Computer Science, Business Management, Accounting, or any related course.
At least 10 years of solid experience in business analysis and 3 years in a senior business analysis role.
5 years of experience in the banking, accounting, financial services sector.
5 years of experience in designing and documenting business processes.
5 years of experience in quality assurance and testing IT applications.
Strong communication and stakeholder management skills.
Must have excellent written and spoken communication skills in English.
Knowledge of end-to-end solution deployment and management lifecycle based on Agile methodology is highly desirable.

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