We are looking for Manila-Based & Davao-Based Customer Service Representatives
Benefits include HMO, Retirement Plan, 13th month, bonus and much more!

Since work is a massive part of your life, we want it to be interesting (new technologies, subject matter and challenges) and fun (team building, performance incentives, etc.) We work hard, support each other, and walk away satisfied. We keep up with the latest technologies, tools, and tricks of the trade – we’re constantly refining our approach, and everyone has a seat at the table. 

Job descriptions:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support. 

Requirements and Qualifications:

  • At least two years in college
  • Ability to stay calm when customers are stressed or upset.
  • Excellent communication skills, both verbal and writing
  • One year of experience in working with customer service.

Join our team now! Kindly send your CV to [email protected]

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