Urgent hiring
Pioneer Account
We need 60 Customer Service Representative
Willing to work on site
Loc.: Malagasang 1-D Imus Cavite
– At list with 6 months CSR Experience
– College graduate and undergraduate are welcome
– Good Communication and listening skills.
– Self-motivated and willing to work with grace under pressure
– Willing to work graveyard shift and/or holidays
Job Description:
Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

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