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FYidoctors
Location : Montréal QC CA
Respond to IT requests and incidents by telephone, email, or online forms. ITIL Foundations Certification (v3 or v4). Provide first level technical assistance to internal clinic and administrative staff of FYidoctors and all associated banners (Visique, Factory Optical, etc.). Provide guidance on IT-related inquires and fulfill basic IT administration requests to promote First Call Resolution (FCR…